Past Webinar - Hosted November 2025

Make Your MSP Work for You 

As the year winds down, it’s the perfect time to evaluate your IT partnership and prepare your budget for the year ahead. But how do you know if your Managed Service Provider (MSP) is truly delivering the value your business deserves? 

 Join Charles IT for an exclusive webinar designed to help businesses assess, optimize, and strengthen their MSP relationships before heading into the new year. 

 What You’ll Learn 

 Sal Marino, Head of Strategic Partnerships at Charles IT will be joined by Ivan Mladenovic, Chief Financial Officer at m2e Consulting Engineers and former MSP owner, to share practical advice and insider tips that help you: 

  • Maximize your MSP investment: Understand what success should look like and whether your provider is meeting expectations. 
  • Evaluate performance effectively: Learn how to assess service quality, responsiveness, and ROI.
  • Negotiate smarter contracts: Get expert strategies for setting clear expectations and building agreements that benefit your business. 
  • Plan ahead for 2026: Discover key IT budgeting considerations to ensure your technology supports your goals next year. 

Meet the Speakers! ↓

Sal Marino Headshot - 2024-2-1
Sal Marino

Head of Strategic Partnerships

Charles IT

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Ivan Mladenovic

Former MSP Owner

Watch the Recording! ⬇