How To Get The Most Out Of Your MSP
Make Your MSP Work for You
Live Webinar | Wednesday, November 19 | 10-30AM-11:30AM
As the year winds down, it’s the perfect time to evaluate your IT partnership and prepare your budget for the year ahead. But how do you know if your Managed Service Provider (MSP) is truly delivering the value your business deserves?
Join Charles IT for an exclusive webinar designed to help businesses assess, optimize, and strengthen their MSP relationships before heading into the new year.
What You’ll Learn
Sal Marino, Head of Strategic Partnerships at Charles IT will be joined by Ivan Mladenovic, Chief Financial Officer at m2e Consulting Engineers and former MSP owner, to share practical advice and insider tips that help you:
- Maximize your MSP investment: Understand what success should look like and whether your provider is meeting expectations.
- Evaluate performance effectively: Learn how to assess service quality, responsiveness, and ROI.
- Negotiate smarter contracts: Get expert strategies for setting clear expectations and building agreements that benefit your business.
- Plan ahead for 2026: Discover key IT budgeting considerations to ensure your technology supports your goals next year.
Who Should Attend
This webinar is ideal for:
- Business owners and executives
- CFOs, COOs, and operations leaders
- IT decision-makers evaluating MSP relationships
- Anyone looking to align IT performance with business outcomes
Register for the Webinar
Reserve Your Spot
Don’t miss out on this opportunity to save yourself and your company time, money, and frustration in the year ahead!
Sal Marino
Head of Strategic Partnerships, Charles IT | Host, One Pour Problems Podcast
Sal blends his expertise in finance, operations, and client experience to build lasting relationships that drive growth. He also hosts One Pour Problems, talking with business leaders about their experiences.
Ivan Mladenovic
Former MSP Owner
With a unique perspective from both sides of the MSP relationship, Ivan combines financial insight with real-world experience helping organizations drive greater value from their technology partnerships.